Do you offer an on-premise solution?

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Does your help desk offer omnichannel support?
Do you support email notification?
What is the cost of your help desk tool?
In the Ticketing solution, is it possible to automatically assign a ticket to an agent or technician based on a user’s location?
Are the dashboards restricted to specific users?
Is it possible to create multiple dashboards/layouts based on roles?
Do you offer support for Single Sign-On (SSO)?
Do you provide support for ticketing through email?
What is the process for signing up for a free trial account?
Is a free trial available? How long does the free trial period last?
Do you offer integration with third-party software?
Is it possible to obtain periodic data reports?

Do you offer an on-premise solution?

Most Wavity customers use our cloud based SaaS solution that is hosted on AWS (Amazon Web Services). However, we do offer an on-premise solution after we have an understanding on our customer’s in-house hosting needs, infrastructure and personnel skillsets.

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Other Articles

Do you offer an on-premise solution?