In Wavity ITSM solution, users refer to individuals or groups who interact with the system to request, access, or use IT services. These users can be categorized into various roles, such as end-users, customers, service desk agents, technicians, managers, and administrators.
Admin can add users individually in Wavity Platform
Click on “General” under profile icon as shown in below image.
Under ‘Users’ tab, Click on “Add” as shown below to add new users.
You can add users manually by entering the email id along with First name and last name. Also, you can use “Bulk upload” option to add new users in bulk into the platform.
Once click on add, user will get activation email. User will setup the password and can login to Wavity.