How to Search for Articles in Knowledge Base?
  • The Wavity platform offers a Knowledge Base within the Help Portal, enabling users to independently access information and find answers to their queries. If the required information is not available, users can submit a support request to an agent for further assistance.
  • For Knowledge Base Articles, Click on the Help Portal as shown in the below image.
  • Users will land on the Customer Portal, where they can access Knowledge Base articles for self-help and informational support.
  • Users can utilize the search bar to quickly find relevant Knowledge Base articles.
  • If users want to view articles related to Wi-Fi connectivity issues, they can type relevant keywords in the search bar, and the system will display related articles. Select the article to view its complete information.
  • You will be able to view articles related to Wi-Fi connectivity issues that may help address your query.

‍