Standard
$12
agent/month
Professional
$25
agent/month
INCLUDES STANDARD, PLUS:
- Asset Management (Upto 100 Assets Free)
- Software License Management
Enterprise
$40
agent/month
INCLUDES PROFESSIONAL, PLUS:
- PO & Contract Management
- Project Management
Standard
Professional
Enterprise
Email Ticketing
Anonymous Ticket Creation
Ticket Auto-Assignment
Self-Service Portal
Out-of-the-Box Analytics and Reporting
Team COLLABORATIONs
Calendar Integration (E.g., Outlook, Google)
Drive Integration (E.g., One Drive, Google Drive)
Access Controls
Single Sign On (SSO)
Mobile App
Knowledge Base
Alert Management
Role-Based Interface
Zero Code Designer
Zero Code Analytics and Reports
SLA Management
wBots
Approval Workflows
Custom Fields/Forms
Agents Time Tracking On Tickets
Average Handling Time (AHT)
Problem Management
Change Management
Advanced Analytics and Reports
Custom Role Based Interface
Advanced SLA Management
AI-Based Routing
AI Sentiment Analysis
Slack Integration