Please provide as much information and detail as possible. This will help in speedy resolution. At a minimum, please provide the following:

  1. Company name
  2. Contact person's email and phone number
  3. Use case (Application) name
  4. Issue description along with screen shots or recorded video (if possible),
  5. When issue/problem occurred
  6. Severity of issue (Minor, Major or Critical)
  7. Was the issue being reported previously working? If yes, what changes were made between the time the functionality was working and broken?