How to Enable Jira Integration
  • Wavity platform offers seamless integration with Jira, allowing users to create Jira issues directly from within the Wavity interface and link existing Jira issues to relevant records or workflows. This integration supports bi-directional data synchronization, ensuring that issue records and critical information remain consistent and up to date across both platforms.
  • Only Admin of your company can setup or enable Jira integration
  • Navigate to the Integrations settings: Go to Profile > Integrations in the Wavity platform.
  • On the Integrations page, locate the Jira section. Enable the integration by checking the “Link Jira Instance” option.
  • Provide your Jira instance name and click the Save button.
  • A confirmation popup will appear. Click Continue to proceed.
  • A new window will open from Atlassian Jira. Log in with your Jira account or choose the account you wish to link.
  • Authorize Wavity: From the dropdown, select the Wavity app and click Accept to authorize the connection.
  • Jira instance is now linked as shown in below image.
  • Using Jira Integration within Wavity: Open any record using the Conversational UI widget.
  • Click the Jira icon on the right side to view Jira integration options.
  • You can execute the following actions:
    1. Create Issue – Push or copy the Wavity record into Jira as a new issue.
    2. Link Issue – Import an existing Jira issue into Wavity and link it to the relevant records.
    3. View Linked Issues – All linked issues will appear in the Jira section of the record for easy access and tracking.