Ticket Resolution
with AI Automation

Employ AI to analyze and categorize the ticket based on its content, priority, and other factors.

Automated
Ticket Categorization and Routing

Assign tickets to appropriate categories and route them to a password management system for the secure storage of sensitive information.

Empowering Agents
with AI Analysis Bot

Automate the assignment of AI-related tasks to agents to improve efficiency and task prioritization.

Empowering Agents
with AI Analysis Bot

Automate the assignment of AI-related tasks to agents to improve efficiency and task prioritization.

Streamline Ticket Resolution Process
Real-Time

Mark successfully resolved issues as completed within your system through the AI-driven automated ticket closure.

Real-Time
Sentiment Analysis

Analyze text-based interactions within the dashboard to classify sentiments as positive, negative, mixed or neutral.

Stay Ahead of the Game with Our Powerful Platform

Expandable Automation

Wavity is designed to grow as you grow. As your business needs change, you can adapt and adjust the platform to accommodate changes in minutes.

Expandable Automation

Third-Party Integrations

Wavity will fit into your existing business infrastructure without the need to change any of your current processes. No transferring or importing required—stay connected to your existing business information in just a few clicks.

Third-Party Integrations

Mobile-first Infrastructure

Wavity was built with mobile in mind from the beginning. Our web and mobile interfaces are tied into a single code base that keeps them always in sync - anytime, anywhere, from any device without additional cost.

Mobile-first Infrastructure

Customizable Zero-Code Applications

Wavity helps you easily develop robust applications to help you scale with ease. Even complex applications customized to your business processes can be launched with our zero-code platform, eliminating the need for dedicated IT resources.

Customizable Zero-Code Applications
Screenshot of Wavity wBot Designer interface, showcasing the ability to design, modify, and expand workflow automation.Icons of popular third-party platforms integrated with Wavity.Mobile device displaying Wavity's user-friendly, native mobile app interface.Drag-and-drop interface of Wavity's zero-code application builder.

Simple and Intuitive:
Getting Started with Wavity

Only Wavity uses the groundbreaking approach of combining all your crucial business functions within a single AI-infused, zero-code ITSM platform. Discover how it can transform and improve automation processes for all business sizes and types. Here's how the magic happens.

Why Customers Love Wavity

Wavity Customer Testimonial
AB
Wavity Customer Testimonial
Wavity help and Service desk provides multiple types of benefits. Reporting and analytics functions will provide you with the overall picture of support, and through the customizable dashboard, employees can select and raise the tickets easily, with no extra manual effort required to know the status of tickets. The support Operation Team is able to meet the SLA and able to provide the best support in a timely manner.
Wavity Customer Testimonial
SS
Wavity Customer Testimonial
Tracking enrollment for employees of our clients was major challenge. We used to have to rely on email and paper enrollment form processing. We were missing emails and losing track of emails. With the implementation of the Wavity ticketing system, the overall management of enrollment process has been streamlined in our office. We do not miss on enrollments and that in turn has cut down our processing times and saved us many hrs every month.
Wavity Customer Testimonial
"Wavity was very quickly able to replace our homegrown ticketing application with a modern cloud solution, which streamlined our operations and greatly simplified application maintenance. Most importantly, customers and support staff are thrilled with the ease of use, and we can now make changes in a few days and sometimes in hours."
Wavity Customer Quotes
"Using Wavity, we were able to address all our business process issues – in less than a month. User Experience improved significantly, and costs were dramatically reduced because of the Wavity Platform."
"Wavity’s zero-code solution greatly increased user satisfaction for our company. Significant cost savings were just a bonus."

Resources for Your Business

Empower your business with the tools and knowledge essential to guide you toward success.

AI-Powered Help Desk Streamlining IT Support
October 27, 2023

Everything You Need to Know About AI-Powered Help Desks for Smoother IT Operations

Learn more about the potential of AI-powered help desks for seamless IT operations. Discover how Wavity's AI sentiment and intent analysis revolutionize support.
Wavity Team
AI analyzing unstructured data for customer insights
October 5, 2023

Customer voices heard: How AI Tames Unstructured Data

Explore how AI transforms unstructured data into actionable insights, empowering businesses to understand and respond to customer sentiment effectively. Learn how Wavity's AI-powered Business Software can streamline the process.
Wavity Team
Business woman reviewing AI analyzing customer data for OmniChannel Experiences
October 3, 2023

Rebuilding Customer OmniChannel Experiences using AI in 2023 and beyond

Dive into the world of AI-powered customer experience in 2023. Learn how to decode unstructured data, share insights organization-wide, and proactively enhance CX across all channels. Discover the path to CX supremacy with Wavity.
Wavity Team
An illustration of a modern chatbot interface on a digital device screen, with various AI-driven chat bubbles emerging from it. Icons representing human language, gears (indicating engineering), and a 24/7 clock symbolize NLP, prompt engineering, and continuous support respectively.
September 26, 2023

Unlocking the Magic of AI Chat: A Look into Prompt Engineering and NLP Chatbots for Business

Dive into the transformative power of AI chat, prompt engineering, and NLP chatbots for business. Learn how to use artificial intelligence to streamline operations, enhance customer service, and gain a competitive edge.
Wavity Team
Image of person using AI Powered Business Applications
September 20, 2023

The Transformative Value of AI-Powered No-Code Business Applications: Why It's Time to Migrate from Legacy Systems

Learn about the impact of AI-powered no-node applications on business and the risks of staying on legacy applications.
Wavity Team
AI analyzing customer interactions for intent analysis benefits
August 22, 2023

Intent Analysis: 6 Benefits for Elevated Customer Service

Discover how intent analysis powered by AI transforms customer service. Learn 6 key benefits, for intent analysis business software with Wavity.
Wavity Team

Experience the power of Wavity for your business

We've helped countless businesses minimize the time investment, technical resources, and learning curve required to integrate a robust operational tracking system - all at an affordable price.

Don't take our word for it; experience the Wavity difference firsthand with our free trial.

Experience the power of Wavity for your business