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Using Wavity’s Zero-code Help and Service Desk Solution together with Wavity’s Asset Management and Procurement Solutions, we were able to address all our issues – in less than a month. User Experience improved significantly, and costs were dramatically reduced because of the Wavity Platform being used for all solutions.
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Wavity was very quickly able to replace our homegrown ticketing application with a modern cloud solution, help streamline operations and greatly simplify application maintenance. Most importantly, customers and support staff are thrilled with the ease of use, and we can now make changes in a few days and sometimes in hours.
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Using Wavity’s Zero-code Help and Service Desk Solution we were able to demonstrate Enterprise grade functional and non-functional features to our parent company. Most importantly we were able to offer a solution that greatly increased user satisfaction. Significant cost savings were a bonus. We are now proposing that the Wavity solution be added to the catalog of approved Corporate IT applications.